Hi Pearl, I have a Model 50LB6100 TV. When I open the Internet, A small 'picture-in-a-picture' from HDMI
1 shows in the bottom right. It blocks some content and I can't access it. How can I get that Inage out of there?
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: It is an LG 50LB6100 TV and I have been on the Internet all morning trying to find out how to fizx my problem
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: THe Menu works. The only place it shows up is in the Internet
JA: How long has this been an issue? What happened right before this popped up?
Customer: This has only been an issue today when I started to look into downloading Kodi. I must have hit a button on the remote.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No, all else is good, thank you