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Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when you are ready to proceed .
Although those vizio are known for remote sensor problems , do you happen to have a cell phone camera , a tablet a digital camera etc. , any camera that has a display or screen to test the remote ?