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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Panasonic tv is saying communication with server failed

Customer Question

Hi, my Panasonic tv is saying communication with server failed (005) and can't connect Internet.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: It's a viera smart tv. Not sure the exact model. But I've tried updating settings and resetting Internet
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yeah the menu works. And no everything else is connecting to Internet etc
JA: How long has this been an issue? What happened right before this popped up?
Customer: Well for some reason Netflix hasn't worked through the tv about a couple weeks. And today can't connect at all to internet. Literally nothing I can think of happened to cause it
JA: Anything else you want the TV expert to know before I connect you?
Customer: No Thanks
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

What is the model of the tv?