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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My viera connection gives me an error code 006, connection

Customer Question

My viera connection gives me an error code 006, connection failed
JA: What's the model number of your TV? How old is it?
Customer: It's a 2011, but I don't have the model number. It was fine this morning
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu is fine, I have an internet connection
JA: How long has this been an issue? What happened right before this popped up?
Customer: It just started. I've even done a hard reset
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

Hello

Welcome

Sorry for delays here, can you please get me the model number found on the back of the set please?

Anthony