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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It won't turn on. Someone else turned tv off and I don't

Customer Question

It won't turn on. Someone else turned tv off and I don't know who or how they did it. I pushed the power button on side...that didn't work. Also I changed batteries in remote. Please help me. Thank you
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Bravia and I can't find the model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No the tv will not come on but the cable box does with the remote. It has not happened before
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just last night. We had a lot of company. When everyone left I tried to turn tv on but it wouldn't come on. That's when I tried the power button on the side.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I can't think of anything else
Submitted: 13 days ago.
Category: TV
Expert:  Nathan replied 13 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 13 days ago.

Can you please give me the model number of the tv?

Expert:  Nathan replied 6 days ago.

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
Nathan