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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15770
Experience:  Over 16 years of experience installing and repairing electronics.
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I live off post in Germany and I have TKS cable. I've set

Customer Question

I live off post in Germany and I have TKS cable. I've set everything up and changed out humi cable out but no sound...it comes on for 2-3 seconds then no sound..
JA: What's the model number of your TV? How old is it?
Customer: Samsung smart TV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Went through all menu.
JA: How long has this been an issue? What happened right before this popped up?
Customer: We just hooked up the easy TV set-top box The TV is 110 and we're running on transformer...do you think that may be a problem
JA: Anything else you want the TV expert to know before I connect you?
Customer: Model UN55HU7250F
Submitted: 13 days ago.
Category: TV
Expert:  Pete replied 13 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 13 days ago.

Do you know which system is used to broadcast the channels? - is it the North American NTSC or the European PAL system?

Does the TV support the required system?

If not then you will need to get a TV that does support it.

Expert:  Pete replied 13 days ago.

Happy Holidays!
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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