Facing TV Problems? Ask a TV Technician.
Hi I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
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Not sure why you cannot reply....
It is very common on these model for the LED strips to fail. Go to the link below to buy the LED strips and watch installation video. If you get stuck at any point, just reply back here:
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Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?