Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when you are ready to proceed .Also ,Could you please give me the dvd`s model number ?
Anything else connected to this tv ?
If so , is it only the dvd that is without sound ?
This is a home theater system isn`t it ??
So you never get the sound out of the TV's speakers
This is quite different here and I will have to opt out
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .
Hi this is Tech Michael, did you want a call today?
My apologies, I was away for Thanksgiving holiday but I am back now;-)
Hi, Im sorry I was away for a day.
I can call anytime today, Sunday the 27th ;-)
Please let me know the best time to reach you and your time zone so I can return the call for you.
Hi, Was away from my computer but I am back most of the day today, so anytime today Monday would be fine, just let me know a good time for you and I will call;-)
Thank you for your patience.
Hi yes is now a good time?
Im sorry its so early Im in the EST time zone and have no way to know where you are located.
My apologies.its already after 7 am here.
Just let me know when is a good time to contact you by phone.