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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't connect internet, 47 inch smart tv...works but

Customer Question

can't connect internet
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: 47 inch smart tv...works but internet smart key doesn't open internet sites like Netflix etc
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu works, just smart key doesn't open internet sites
JA: How long has this been an issue? What happened right before this popped up?
Customer: I changed the network connection settings but couldn't get them reinstalled
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: TV
Expert:  Richard replied 11 days ago.

Hi there and welcome

Did it work before and just stop working? Or it has never worked before?