How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Wd65735 purchased 2009 full screen half the sceen has a red

Customer Question

Wd65735 purchased 2009 full screen half the sceen has a red transparent grid pattern over it started today
JA: What's the model number of your TV? How old is it?
Customer: Really read my original question has all info
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started today
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nope
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

You noted that the menu works, so by that you mean you see the mitsubishi menus properly over the full screen,

but perhaps with the grid pattern behind it?

Does that pattern/screen issue happen on multiple inputs (cable/satellite, dvd, etc)?

Customer: replied 7 months ago.
Never mind I fixed it myself
Expert:  Nathan replied 7 months ago.

You're welcome.

Customer: replied 7 months ago.
I certainly hope I don't get billed. Since I figured it out before you. So are you thanking me for fixed all by my little ole self
Expert:  Nathan replied 7 months ago.

You paid the site, not me. I'm just the tech, spending my own personal time trying to help, though I did not have an opportunity to do so as you didn't reply back to my original questions. You you cancel from the help page.