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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We just purchased a sony tv Xbr-49x700d and we are having a

Customer Question

we just purchased a sony tv Xbr-49x700d and we are having a problem loading the channels, it says we no signal, select another input using the input button, or connect an rf cable.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Sony Bravia ,
JA: How long has this been going on? What troubleshooting have you tried?
Customer: control box connected to hdmi1 just setting up tv
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I think that is it
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

You mentioned a control box, is that for a cable or satellite service?
Or are you using an antenna?