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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have been trying out my USB port on my Model No. 55PFL

Customer Question

I have been trying out my USB port on my Model No. 55PFL 4909/7. Serial No> D52A1441114222
JA: What's the model number of your TV? How old is it?
Customer: about a year and a half.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu works. I havent really asked the proper question. Can I get PowerPoint to play?
JA: How long has this been an issue? What happened right before this popped up?
Customer: I looked into my manual and there is nothing about PowerPoint.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I don't think so. Thanks for your help.
Submitted: 14 days ago.
Category: TV
Expert:  Jack replied 14 days ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;

What is this powerpoint ?

You don't mean Microsoft office powerpoint do you ?