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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Samsung tv will not display my NES Classic picture. The

Customer Question

Samsung tv will not display my NES Classic picture.
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: The sound and picture will cut on for a few seconds then go blank over and over again.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The inputs work, the NES works just not when plugged into this TV. Other devices work on the same input but not the NES.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just got the TV. All devices work but the NES.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Customer: replied 2 months ago.
I unplugged it for 12 hours and came back to the same thing.
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

I assume you are using the red/white/yellow cords?

What is the model of the tv, and where exactly is the nes connected?

Customer: replied 2 months ago.
It's a 1080p TV and it's being connected with an HDMI cable. This is the new NES Classic that just came out a few weeks ago.
Expert:  Nathan replied 2 months ago.

Can you give me the model number of the tv, please, this is printed on a sticker on the back. 1080p is a feature.