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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Philips TV model 32PFL6704D/F7 S/N YAIC0946008677.

Customer Question

I have a Philips TV model 32PFL6704D/F7 S/N YAIC0946008677. I purchased a extended warranty on this TV. It stopped working. I had an phone conversion on 11/22/16 with Joselito. He told me to take the TV to Paul's Affordable TV in Port Charlotte. I have given them several calls at(###) ###-####and left numerous messages which they have not returned. I went to their address that was on the internet, 3293 Rock Creek Dr., Port Charlotte, Fl, and it is a home not a business. Please tell me where I am suppose to take this TV for repair or replacement.
Submitted: 17 days ago.
Category: TV
Expert:  Mike G. replied 17 days ago.

Hi I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Who did you purchase the extended warranty from / What is the name of the extended warranty company?

-What is your zip code?

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Expert:  Mike G. replied 17 days ago.

Are you having website difficulties that are preventing you from replying?

-Who did you purchase the extended warranty from / What is the name of the extended warranty company?

-What is your zip code?