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Hello, The "Source" you're viewing on the TV can be as much of the problem as the TV itself- so please tell me what it is you're viewing on the set when the issue occurs (for example: Cable Box, SAT Box, internal TV APPS, etc.)?
Also, in your TV "Audio" settings (in the MENU) there are options for turning the "Surround Sound" ON/OFF (default is ON). If you haven't already tried that then I would suggest shutting it OFF as it will accentuate background sounds and music- over-powering the dialogue. Let me know what you've tried so far.
If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen (scroll up the page to get to the STARS). That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.
I'm unsure why you've logged off, but also check the "Volume Leveling" feature in the Audio MENU, try it both ON and OFF as this will affect how the dialog is heard.
You're welcome, also check the "Volume Leveling" feature in the Audio MENU, try it both ON and OFF as this will affect how the dialog is heard.
Additionally, if using a Cable Box also try rebooting the box by pulling it's power cord for 10 seconds and plugging it back in. All sound is generated in the box first- then sent to the TV.
Let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?
Do you need further assistance with this?
I was just following up to see if you needed further help? The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating by scrolling to the top of the page)? Thanks in advance.