Facing TV Problems? Ask a TV Technician.
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-When the picture goes out, does the sound stay on?
-When the picture goes out, is the screen all black or all blue or is there a message on the screen?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
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