How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Vizio 50 in smart TV. I have distortion on the side

Customer Question

I have a Vizio 50 in smart TV. I have distortion on the side of the screen. People appear much larger when they stand on the sides of the screen. Is there anything I can do?
Also what keys must I type to get the controls like colors etc.
Thanks,
John
Submitted: 13 days ago.
Category: TV
Expert:  Mike G. replied 13 days ago.

Hi I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Can you please get the model number off the back of the tv?

-Who is your tv channel provider? comcast or directv or time warner or...

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **