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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Remote for wireless setup will not turn on Netflix. seems

Customer Question

remote for wireless setup will not turn on Netflix. seems like remote locked
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: bravia kdl 48w650d
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started today when I tried to excess netflix
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hello, What's a "remote for wireless setup" please? Are you referring to the Sony's remote?

Also, is Netflix the only thing the remote won't do? Does it work for power, volume, Input, etc.?

Expert:  Aric replied 5 months ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.