How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv box isnt working can we change box or buy a new one and

Customer Question

tv box isnt working can we change box or buy a new one and how much is ona cost?
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: i live in revere m.a.where i can find location to fin out if my box is working/
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: you mean tv or box model/
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no it does not no menu no imputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: no connection to internet but my computer is working i have connection
JA: Anything else you want the TV expert to know before I connect you?
Customer: gf you have somebogy speak russian woild be ise to andersteng sorry for my mistaiks
Submitted: 15 days ago.
Category: TV
Expert:  Mike G. replied 15 days ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Who is your tv channel provider? comcast or directv or time warner or....

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **