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littlerusty2005
littlerusty2005, Expert
Category: TV
Satisfied Customers: 5525
Experience:  Plasma, LCD, LED, converters, resolution specialist.
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I have a Runco LS3. after running it for about 20 minutes

Customer Question

i have a Runco LS3. after running it for about 20 minutes the coloris gone and the picture flickers
JA: What's the make/model of your device? How old is it?
Customer: 6 years old. this problem has happened off and on for a couple years. happening more frequently.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i thought it might be the ReQuest video server so i ran an HDMI cable from the cable box directly to the projector. same result.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: the lamp in the Runco has 650 hours of use
Submitted: 13 days ago.
Category: TV
Expert:  littlerusty2005 replied 13 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 13 days ago.

Do you still need help with this?

Customer: replied 12 days ago.
I do
Expert:  littlerusty2005 replied 12 days ago.

Ok, since the color goes out, that's not a good sign. Since it's flickering, I want you to check the lamp hours, and tell me how old the lamp is.

Customer: replied 12 days ago.
652 hours
Expert:  littlerusty2005 replied 12 days ago.

Ok, this is definitely an IC problem. There is a processor that is likely overheating, causing the problem. Your best bet is to call (###) ###-####ext. (432), it will need service.

Customer: replied 12 days ago.
no answer. i left a voicemail.
Expert:  littlerusty2005 replied 12 days ago.

Let me know if you haven't heard back by the end of the day.

Customer: replied 12 days ago.
still no answer. and no return call.
Expert:  littlerusty2005 replied 12 days ago.

Runco isn't a company that will send your call overseas. Please be patient, they are known for quality, and it is in their best interest to get back to you. It's a smaller office, but their people are very good at what they do. It's worth the wait.