Upon turning on my Panasonic plasma
TH-420z77u blinks 7 times. Nothing appears on the screen.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Panasonic Viera plasma TH-42pz77u. No, turning on has worked fine in the past. It is about 10 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu doesn't appear so can't change inputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: 1 day. Nothing that I know of; turned it off the night before. Tried unplugging it for 10 min, then for 24 hrs.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Don't think so. What is the charge for this service?