Facing TV Problems? Ask a TV Technician.
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
I need to gather some more information from you in order to help.
Can you give me the full model number of the new Samsung?Thanks
Ok, go into the TV's menus. Select SETTINGS then SOUND then SELECT SPEAKER and then choose EXTERNAL SPEAKERS.Let me know if that fixes it.Steve