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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Screen has black strips on each side, not full picture,

Customer Question

screen has black strips on each side, not full picture
JA: What's the model number of your TV? How old is it?
Customer: E302vl, don't knowh how, several yrs.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu works, guide, etd. work
JA: How long has this been an issue? What happened right before this popped up?
Customer: a few days, saw some sort of msg regarding internet
JA: Anything else you want the tv expert to know before I connect you?
Customer: just if this prob. is correctable and what can be done
Submitted: 12 days ago.
Category: TV
Expert:  Jack replied 12 days ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?