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Hello, Sorry you're having problems. The artifacts you're seeing are common with High Def sources (trailers appear when action occurs on the screen, and some action appears blurred). The setting in this TV that affects that is the "Motion Flow" adjustments. There are several settings in that MENU (Smooth, Standard, Clear Plus, etc.). Try experimenting with the various options under Motion Flow to reduce the amount of blur as much as possible. You need to use the original Sony remote to access these settings.
Another sub MENU you can try is the "Cinemotion" settings, which have a similar effect as the Motion Flow. To access these settings, use the Sony remote and go into:
HOME----->SETTINGS---->PICTURE AND DISPLAY---->PICTURE ADJUSTMENTS---->MOTION FLOW---->OK/ENTER and then try the various options.
The CINEMOTION settings are just below MOTION FLOW.
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Understood. Those settings I pointed to above are still going to be the only user correction for this. Motion artifacts do include blur as well as other anomalies. Use those settings I posted above to correct the issue.
Also saw the older Plasma did not have the same issue, it has nothing to do with the older Plasma as the newer Sony has much higher resolution and also Motion and Cinemotion settings to deal with this.
Do you need further assistance with this?
I will try to adjust the settings today and will get back to you.
Okay that sounds good. Those are the only adjustments within the TV that will fix this and since you have two with the same problem, it is not a hardware issue- it is within those adjustments.
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If found a setting for "live football" and this helped with the artifacts. The picture adjustments did not a lot once the live football setting was turned on, and the cinemotion setting was already at maximum.
So the picture is improved except for the crawl. It still is fine at times and at other times skips across the screen, as if there is a frame rate conversion error? The settings did not effect the crawl. Any ideas on this?