Have TV Questions? Ask a TV Technician
Hello, Sorry you're having problems. Can you please tell me what is connected to the TV for sources (for example: cable/SAT box, DVD, home theater, etc.)?
Also if you grab the ORIGINAL LG remote and press MENU, will the set's own MENU display normally or does it also blink?
Knowing if the set's own MENU blinks tells us whether the issue is "Source" related or internal to the TV. Can you reply back with that please? I'm here to assist you.
Yes we really need to isolate the issue from the Cable Box. Press anything on the LG remote (MENU, Volume, etc.) and let me know if those icons (which are native to the TV itself) also blink/flash.
Sorry, I'm not available by phone. Please try what I posted above and reply back here on this page with the results.
The phone call offer is on the screen. Nobody has taken it yet. We are all independent techs- so I have NO way to know if anyone will call you. If nobody does- you are not charged for it however.
Now that said, a phone call will NOT help with this problem. I simply need you to reply back to what I have asked above twice now.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Please allow me just a few minutes to prepare some information for you, thank you!
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.
Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.