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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It will not connect to my wireless network. My laptop is

Customer Question

It will not connect to my wireless network. My laptop is connected, but no tv.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: I'm checking...just a moment...
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Insignia 43 class 425
JA: How long has this been an issue? What happened right before this popped up?
Customer: yes i get the menu. it connects to the samsung blueray player.
JA: Anything else you want the tv expert to know before I connect you?
Customer: This happened after watching samsung disc
Submitted: 6 months ago.
Category: TV
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me please what happens when you try to connect the TV to the wifi router?

Please let me know.

Customer: replied 6 months ago.
FYI I am already wary but...
i have a wireless network
Expert:  Richard replied 6 months ago.

Hi there

I am asking please, Can you tell me please what happens when you try to connect the TV to the wifi router?