Have TV Questions? Ask a TV Technician
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone.
10 blinks is an error code telling a technician where to start looking for the failed internal part. There is a complex set of tests based on the number of blinks. Then the part gets replaced. I could help you with that but if you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.
If you need more help or don't understand something use the REPLY option and you may also submit a 3 to 5 star rating at the top of this page now. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating the less chance I will get credit.