Facing TV Problems? Ask a TV Technician.
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started please try this:
-unplug the tv POWER cord from the wall outlet.-press and hold the power button on the tv (not remote) for 20 seconds and release.-plug in the tv power cord and try to turn on.
Reply back and tell me if that helped or not.
Also if you reply, please check the model number printed on the back of the tv, because the one you provided is not correct/valid.
You have given the serial number but we need the model number...
You don't have the money for what? This service is many times less than calling a repair shop.