Facing TV Problems? Ask a TV Technician.
Hello, Please get the model number off of the back of the TV and we can proceed.
Thank you for the reply. Please first try a quick hard reset of the TV to see if this helps the issue.
1) Shut off the TV and unplug it from power (unplug the power cord).
2) Press and hold the power button on the TV itself (not the remote) for 10 seconds and release.
3) Wait a minute then plug the set back in and turn it on.
Check operation of the remote and if it still does not work aside from the Ch. 7 and On/Off button then reply back and I will find you a new remote.
If nothing changes after the reboot (which resets the TV's processor), then it would appear that the remote is faulty and you can purchase the original Westinghouse remote for this set at the link below for $10:
If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen (scroll up the page to get to the STARS). That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.
Do you need further assistance with this?
You're welcome. Could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?