Have TV Questions? Ask a TV Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
What is the model of the tv?Are any other apps working?
Thank you for checking.
Can you go into the tv settings menu with the vizio remote, under the network settings, and manually set the DNS address to 126.96.36.199 and let me know if that helps?
It is under the network settings
Okay try deleting it then, go back through the wifi setup again from the beginning and let it auto set everything on its own and test again, please.
This is the initial setup process that you used to connect to the home wifi network when you got the tv.
You are just repeating the process again,under wifi under the network settings on the tv.
Go into the network part of the menu, then under wireless/wifi, and you should be able to set a new connection.
You need to choose your home network (curry) and then put in your password, the rest is an automatic process where it will pick up the necessary information from your router.
Yes I'm waiting for you to follow the steps I sent above.
It needs your wifi password *****
If it is correct, it should be accepted. Note that if it asks you for a WPS pin that is the wrong type of connection, you need to be in the password ***** not pin.
This is the WIFI password, it would not be the same as your iphone or icloud password.
If you think you are you using the right one, you can also try fully resetting the tv, in the vizio menu you should have a Factory Reset (initial settings) option, that will restart the wifi process so you can try again that way.
Thanks, ***** ***** know if you'd like to try again another time.