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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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About my panasonic smart Tv,I had fire stickinstall, wher i

Customer Question

Hi my name is ***** ***** my panasonic smart Tv,I had fire stickinstall , wher i tryed to change back to cable suddenly i can't the picture to come , just a black screen, can you help me?
JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?
Customer: 4 are 5 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just happen two days ago . the set to reboot than turn black
JA: Anything else you want the electronics expert to know before I connect you?
Customer: yeah, how is this going to cost?/
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 4 months ago.

What port is your firestick and your cable box connected to?

Expert:  Nathan replied 4 months ago.

It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.
Nathan

Expert:  Nathan replied 4 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan