Have TV Questions? Ask a TV Technician
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-Is it possible to look at the back of the tv and get the model number?
-If not, is this a flat screen lcd, or projection dlp, or.....
-Is the tv on right now? Do you have the original remote that came with the tv?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
I cannot call you and no it is not free.
I'm a 3rd party tech not a website customer service agent. Go to the website help page for payment issues.