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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The light that comes on the screen from remote-how do you

Customer Question

the light that comes on the screen from remote-how do you turn it off mine will not turn off
JA: What's the model number of your TV? How old is it?
Customer: can you wait one minute
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: long time. I don't remmber how it started
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: TV
Expert:  Nathan replied 26 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 26 days ago.

Can you tell me the model of the tv?

What "light" are you referring to? Do you mean the remote buttons are lighting up? Or a light at the bottom edge/corner of the tv blinks when you press buttons on the remote?

Or something else?

Expert:  Nathan replied 20 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan