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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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BULB WENT OUT I REPLACED IT AND TV WILL ONLY STAY ON FOR A

Customer Question

BULB WENT OUT I REPLACED IT AND TV WILL ONLY STAY ON FOR A MAX OF 10 MINUTES
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: SAMSUNG HLS5087WX/XAA OVER 10 YEARS
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV MENU WORKS BUT PROBLEM REMAINS FOR ALL SOURCES AND INPUTS
JA: How long has this been an issue? What happened right before this popped up?
Customer: 5 DAYS NOTHING HAPPENED OUT OF THE ORDINARY
JA: Anything else you want the tv expert to know before I connect you?
Customer: THIS HAS HAPPENED BEFORE AND WE JUST REPLACED THE PROJECTOR BULB AND WE WERE GOOD TO GO FOR A YEAR
Submitted: 24 days ago.
Category: TV
Expert:  Nathan replied 24 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 24 days ago.

Did this happen with the old lamp too, or had it failed completely?

Can you tell me about the replacement (where it was purchased, brand, cost)?

Expert:  Nathan replied 18 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan