Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Can you give me the model number of the tv?
Are you saying it is stuck on netflix and you can't get back to cable/tv?
Is even the netflix working at this point or is it stuck on the netflix main screen and won't even let you navigate through the app?