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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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For past week we have not had any music channels. We have

Customer Question

For past week we have not had any music channels. We have unplugged the television many time and still no music
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: for quite awhile probably as long as we have had this tv will have to look at tv to get model no. it's a Samsung
JA: How long has this been going on? What troubleshooting have you tried?
Customer: only unplugging as suggested by comcast tech on telephone
JA: Anything else you want the electronics expert to know before I connect you?
Customer: the model no. UN46H5203AF
Submitted: 6 months ago.
Category: TV
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

Is it the comcast cable music channels you are having trouble with?
If you bring up the guide, do they show there?