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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cannot connect to internet with my tv, TC-p50g20, 50/54

Customer Question

hi i cannot connect to internet with my tv
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: TC-p50g20
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 50/54 class 1080p Plasma HDTV
JA: Anything else you want the electronics expert to know before I connect you?
Customer: i can't connect to internet and have already tried [plugging and unplugging everything
Submitted: 2 months ago.
Category: TV
Expert:  bbao replied 2 months ago.

The TV requires a USB terminal for wireless adapter, do you have both of them?

Expert:  bbao replied 2 months ago.

Is it still an issue now?

Customer: replied 2 months ago.
Hi
Yes it's an issue. I just have been too busy to sit down and address it until today. Sorry.
A couple of months ago something interrupted my connection to the smart part of my TV. My tech savvy son was visiting and he plugged, unplugged and rebooted but no luck. I really miss my Netflix :(
My TV is a Panasonic TC-P50G20, 50"/54" Class 1080p Plasma HGTV
Can you help me???
Customer: replied 2 months ago.
It worked before so I assume I have those but I sent your question to my son to make sure.
Expert:  bbao replied 2 months ago.

Please check here to see a picture of required wireless adapter DY-WL10. Do you have this device connected to your TV?

Expert:  bbao replied 1 month ago.

Is it still an issue for you? Any update please?