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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a wd 65638. we have noticed this past week that the

Customer Question

hi i have a wd 65638. we have noticed this past week that the picture seems to be getting dimmer. the color seems to be getting washed. replaced projection bulb last year.
JA: What's the model number of your TV? How old is it?
Customer: serial number 148877 wd 65638 to be honest im not sure how old it is
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes no matter what we try the picture doesnt improve
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing happend . my grand daughter was watching tv and i noticed a sutle difference in the picture and ever since every day it gets worse
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: TV
Expert:  Anthony_Infotech replied 4 months ago.

Hello

Welcome

Ifyou see any messages particular ones for a phone call they are notfrom me but the site, Ido not use the phone call facility myself, only this textingmethod whichI consider the best way forwards, if however you want to use thephone call option this will go to a board for another tech to takeup, if a tech considers this viable by phone he will ringyou, otherwise ifyou do not want it pleaseignore it thanks.

Afew requests for information coming now ….…..

Expert:  Anthony_Infotech replied 4 months ago.

The lamp you fitted last year where di you get it from please and for what price?

Anthony

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