How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have model LN40B540P8F, d Sharp VCR player and are not

Customer Question

we have model LN40B540P8F
JA: What's the model number of your TV? How old is it?
Customer: d Sharp VCR player and are not sure how to make it work. power cord is plugged in and red/white/yellow cables are connected from dvr to tv
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I think so. It is 5 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: jvcr has never been connected at this residence, just tried to
JA: Anything else you want the tv expert to know before I connect you?
Customer: OH gosh. IS there a way to have phone conversation?
Submitted: 21 days ago.
Category: TV
Expert:  Nathan replied 21 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 21 days ago.

I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.

Initially, you said you are using the red/white/yellow to the tv, but are you only needing to play back (not record)?