Facing TV Problems? Ask a TV Technician.
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You would need to verify the soundbar by connecting it with different audio source such as CD/DVD player etc, if you get sound then problem is within TV and if still no sound out from soundbar that means soundbar has got internal problem.
Please reply back with above test result.
Correct, it is soundbar failure and a new soundbar will resolve the problem. I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page. Thank you.