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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 10468
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Second opinion] - i have a panasonic flat screen and there

Customer Question

Second opinion] - i have a panasonic flat screen and there is no sound coming from thev tv
JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?
Customer: tcp42c2
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has
JA: Anything else you want the tv expert to know before I connect you?
Customer: ful picture just know sound it may be on mute i dont have a remote
Submitted: 6 months ago.
Category: TV
Expert:  Shahid replied 6 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 6 months ago.

You would need to check Speaker option in setup menu of TV.

Press Menu and select Setup then select Viera Link Settings then select Viera Link option and check Default Speakers and select TV to enable internal speakers of TV.

Do you get sound now?

You can use control buttons on side panel of TV to navigate in TV menu.