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Please double check these two options:
To navigate through these options, tap Settings-> Sound and Notifications -> Motions and Gestures ->Mute, then drag the slider next to Mute to turn it off.
To access and configure this menu option, go to Settings->Sounds and Notifications-> Do Not Disturb. Toggle the switch to turn the feature off
Now, check to see if your phone rings. If it does not ring, please reply back so we can continue working on the problem otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.