Facing TV Problems? Ask a TV Technician.
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-Can you get the model number printed on the back of the tv please.
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
Thanks, ***** ***** a few minutes to check on that. Be right back...
Appears the site sent you an automatic pop up for phone call service. As I already stated, this was not sent by me, and I am not available by phone. In the mean time we can continue our chat...
Please verify if you still want to continue. It will take me time to do the research.
Are you with me?