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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The tv has wavy lines and then comes back to the picture, is

Customer Question

The tv has wavy lines and then comes back to the picture, is it soon to buy a new tv?
JA: What's the make and model of your tv? Have you had any issues with the picture before?
Customer: No the make is vizio and it is one that is over 6 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: have problems on recorded shows
JA: How long has this been an issue? What happened right before this popped up?
Customer: the problem just started last week. Thougtht it might be due to storms, but we haven't had any real storms
JA: Anything else you want the tv expert to know before I connect you?
Customer: that seems to be it.
Submitted: 22 days ago.
Category: TV
Expert:  Mike G. replied 22 days ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Can you get the model number off the back of the tv? If not, is this a flat panel lcd or projection and what size is the screen 40" 50" 60"....

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