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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Samsung smart hub has no power---new batteries, i'll check

Customer Question

samsung smart hub has no power---new batteries
JA: What's the model number of your TV? How old is it?
Customer: i'll check for you---
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the mediacom remote works but this samll smart hub
JA: How long has this been an issue? What happened right before this popped up?
Customer: Been this way for 2 months---no accses to netflix etc
JA: Anything else you want the tv expert to know before I connect you?
Customer: price of replacement if available
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, Sorry you're having problems.

Expert:  Aric replied 4 months ago.

Samsung Smart Hub is simply a feature on a Samsung Smart TV or Blu Ray player - it's not a device.

So that said, are you talking about a TV here? If so get me the model number off of the back of the TV.

Expert:  Aric replied 4 months ago.

Also, are you trying to say that the "TV" itself shows no signs of power (no power light, etc.)?

I need you to elaborate on exactly what you're referring to here today.