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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My television won't turn on, 50' PFL3908 no just started

Customer Question

My television won't turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: 50' Phillips PFL3908 no just started yesterday
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no it won't power on
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started yesterday it didn't power on right away but finally did, then I had trouble powering it off today it won't power on
JA: Anything else you want the tv expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please