How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I am getting 14 red blinks on a 40 XBR6, Yes, The tv started

Customer Question

Hi Pearl,
JA: What's the model number of your TV? How old is it?
Customer: i am getting 14 red blinks on a 40 XBR6
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: The tv started to shut down on its own
JA: Anything else you want the tv expert to know before I connect you?
Customer: I replaced the tcon board and mow the power stays on. I get a picture but now I have slight horizontal lines to the left of moving images. Stills look great.
Submitted: 28 days ago.
Category: TV
Expert:  Nathan replied 28 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 28 days ago.

Are the lines all the way across? Do they move or change at all?