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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a wireless smart tv, i gp to amazon, ( for which) i

Customer Question

I have a wireless smart tv, i gp to amazon, ( for which) i am a member, and i get readout error to com here
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: un40eh5300fxz6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: we plugged in recuieved netflix but know amazon\
JA: Anything else you want the ereader expert to know before I connect you?
Customer: just wont open amazon
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

So other apps on the tv are currently working?