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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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MY vizio tv just went completely off, is it repairable!! 9

Customer Question

MY vizio tv just went completely off, is it repairable!!
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: 9 YRS OLD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NOTHING WORKS, except for the DIRECT TV BOX!!!
JA: How long has this been an issue? What happened right before this popped up?
Customer: NOTHING, JUST WENT OUT!!
JA: Anything else you want the tv expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

Could you get me the model number of the tv, please, this will be printed on a sticker on the back of the tv.