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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14504
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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NO SOUND ON ONE STATION rest have sound help, JVC ABOUT 4

Customer Question

NO SOUND ON ONE STATION rest have sound help
JA: What's the model number of your TV? How old is it?
Customer: JVC ABOUT 4 yo
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes all other stations work
JA: How long has this been an issue? What happened right before this popped up?
Customer: NOTHING ABOUT # 333333333333 weeks
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: TV
Expert:  Anthony_Infotech replied 7 months ago.

Hello

Welcome

To be quick on this you need to go into the settings of the TV first and look for the SAP or MTS and switch this OFF or untick it, that should do the trick, if not you may need to go into the settings of the satellite \cable box and look for the same settings SAP (secondary audio programming) or MTS (multichannel television sound) is OFF other wise it may take the sound out on one channel only.

If you have any issues i will need the model number of teh TV found on the back of the set and if you can the model number of the box

A positive rating of 3 to 5 stars is greatly appreciated thank you, ***** ***** of stars is at the top of the page thanks again

Anthony